The Art of Community (Ebook)

The Art of Community:

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Building the New Age of Participation, 2nd edition

nby Jono Bacon, 2012, Digital ebook only
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nOnline communities provide a wide range of opportunities for supporting a cause, marketing a product or service, or building open source software. The Art of Community helps you recruit members, motivate them, and manage them as active participants.
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nDiscover how your community can become a reliable support network, a valuable source of new ideas, and a powerful marketing force. The expanded second edition shows you how to keep community projects on track, make use of social media, and organize collaborative events.
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nBacon interviews with 12 community management leaders, including Linus Torvalds, Tim O’Reilly, and Mike Shinoda, provide useful insights.
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• Develop specific objectives and goals for building your community

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• Build processes to help contributors perform tasks, work together, and share successes

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• Provide tools and infrastructure that enable members to work quickly

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• Create buzz around your community to get more people involved

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• Harness social media to broadcast information, collaborate, and get feedback

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• Use several techniques to track progress on community goals

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• Identify and manage conflict, such as dealing with divisive personalities

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